Effective Date: 26th July, 2025

Business Name: TR House Portraits

ABN (if applicable): 15 800 369 354

Contact: tara@trhouseportraits

1. What Information We Collect

We may collect the following personal information from you:

- Your name and contact details (email, phone)

- Postal address for delivery

- Reference images or photos (e.g. of your home)

- Social media usernames (if you contact us via Instagram or Facebook)

- Payment or transaction details (if using online platforms)

We do not collect sensitive information unless required by law or with your consent.

2. How We Use Your Information

our personal information is used to:

- Communicate about your artwork commission

- Provide updates at each artwork stage

- Deliver the final artwork to your postal address

- Respond to enquiries or issues

- Improve our service (e.g. trends in location or artwork style)

We do not sell or rent your data to third parties.

3. Sharing Your Information

We may share your information with:

- Australia Post or other courier services (for delivery)

- Payment processors (e.g. Etsy, PayPal, Stripe)

- Social media platforms (e.g. if you tag us or we share your artwork with your permission)

We do not disclose your personal data unless required by law.

4. Marketing and Consent

From time to time, we may share finished artwork on our website, social media, or printed material for promotional purposes. We will never share images that clearly identify your location (e.g. house numbers, license plates) without editing or removing these features.

You can request to opt-out of having your commissioned work shared publicly by contacting us at any time.

5. Storage and Security

We store personal data securely via:

- Encrypted devices and cloud-based systems

- Secure web forms (if applicable)

- Password

-Protected email and file storage.

We take reasonable steps to protect your data from misuse, loss, or unauthorized access.

6. Accessing or Correcting Your Information

You may request access to or correction of your personal data by contacting us at the email below. We will respond within a reasonable timeframe.

7. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about your privacy, please contact tara@trhouseportraits.com.